Most of the consumer tools and services we provide on our Web Site do not require any personal information from you and does not cost you anything to use. However, some tools and services request information from you to enhance the service you receive and provide you with results more specific to your request. Voluntarily providing us with your personal information is done so at your discretion and determination as to whether you elect to provide such information.
We collect information because we desire to continuously improve your experience, quality of communication with you, ensure integrity and accuracy of the data provided in search results, and ensure that your information is protected using current best practices in a reasonable and prudent manner.
Our Web Site provides information and resources for use by adult consumers interested in selling, buying, leasing, or investing in residential, commercial or businesses, and its affiliated services. We do not review or endorse any specific content. We do not endorse any specific services, products, procedures, investments, opinions, or other information that may be mentioned, suggested, or provided by any third party.
What We Collect
We collect personally identifiable information that you voluntarily provide to us including your name, address, phone number and email address. For example, you voluntarily provide personally identifiable information when you send us an email, use certain features of the Web Site such as registering to save searches or using the Contact an Agent feature.
In addition, during your visit, we automatically collect certain non-personal or anonymous information related to your Web Site visit, including, the date and time of your visit, your IP address, your computers browser type, the internet address you visited prior to and after reaching the Web Site, the name of the domain and host you used to access the internet, and the features and pages of our Web Site that you used and visited. In addition, we may use automated HTML sensing technologies to identify the email format you have requested in your browser/computer settings, and identifying when emails have been received and read. These sensing services are only enabled when you have enabled your system to receive emails in HTML format.
When you use our Web Site to search for homes, you may be redirected to a website operated by a third-party, such as a property listing IDX service, a West USA Realty franchisee or a licensee of West USA Realty, Inc., and we may provide that service, office or licensee with the information provided by you, including personal information you voluntarily provided within that service, search criteria/parameters, as well as automatically collected non-personal and anonymous information.
What we do with the Information
We do not sell your information, period. The information we collect is used to improve the individual user’s experience, ensure the highest level of customer service and care, and increasing the integrity and accuracy of the data you have requested. Furthermore, it helps us facilitate faster response times and track responses; ensure proper routing of property inquiries and services throughout our company, and franchise network of independently owned and operated offices, and real estate licensees; increasing the speed and efficiency of requests for broker assistance, and analytically managing the Web Site and its usage.
In addition, we may disclose non-personal or anonymous usage statistics, aggregate data, and the like to prospective advertisers, other third parties, and for other lawful purposes, including during mergers and acquisitions, or the sales of any company-owned asset(s).
West USA Realty, Inc. may disclose personal information you voluntarily provided to us, in part or in whole, as it deems reasonable and prudent, including, when the law requires such disclosure or when a lawful request has been received by state or federal law enforcement or other governing agencies.